Welcome to FCHS Volunteer Onboarding!

We’re so excited you’re here! Thank you for joining our mission to care for animals in need. Let’s get you started in just a few simple steps: 

If you have already completed all the steps below you can go to your dashboard: https://fchs.galaxydigital.com/user/dashboard/


Step 1: Set Up Your Volunteer Account

Go to: fchs.galaxydigital.com

  • Click “Sign Up” in the top right corner
  • Fill in your contact info and interests
  • Agree to the waiver and consent forms
  • Check your email and confirm your account

 Step 2: Attend Orientation

Watch the “how to” videos or attend our in person Orientation the first Sunday of the month.

Learn about procedures, safety, and expectations

Ask questions anytime. We’re here to help!


Step 3: Complete Your Profile

Log in to your account and head to your profile settings:

  • Add your availability and skills
  • Upload a profile picture to make it yours

Step 4: Find and Sign Up for Opportunities

  • Browse volunteer opportunities on your dashboard
  • Use filters to find what fits your schedule and interests
  • Click “Sign Up” or “Respond” to get involved
  • Watch for follow-up instructions

FAQ: https://learn.getconnectedvolunteer.com/en/articles/11814033-scheduling-volunteers-center-site-managers


Step 5: Volunteer & Track Your Hours

Notice something about a pet or equipment? Let us know!

  • Need help logging in your first day? Arrive on time and check in at the kiosk
  • Grab your color-coded volunteer badge
  • Follow the role description on your badge or ask staff if you’re needed elsewhere
  • After your shift, log your hours in your profile

FAQ: https://learn.getconnectedvolunteer.com/en/articles/10258050-reviewing-hours

Step 6: Stay Connected

  • Get updates on new opportunities and events
  • Share feedback to help us improve
  • Spread the word invite friends to volunteer too!

Step 7: Training videos

Please watch the Fear Free Training Video and complete the quiz at the end of each module.

Modules to Complete:

Fear Free Training Video

Module 1: Emotional Health

Module 2: Recognizing How Animals are Feeling in the Shelter

Module 2a: Understanding and Recognizing Emotions

Module 2b: How Cats Communicate Their Feelings

Module 2c: How Dogs Communicate Their Feelings

Additional Resources:

ASPCAPro Canine Body Language Webinar 

Kitten Lady: appropriate play training lesson 

Need Help?

We’re here for you!
Email: volunteer@fchsmo.org
Call: (636) 583-4300
Visit: The Volunteer Help Center on the platform for FAQs and resources https://learn.getconnectedvolunteer.com/en/collections/11016321-volunteers 

Thank you for sharing your time and heart with the animals at FCHS. Together, we’re making a difference!